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💬 Customer Success
Customer success talent that retainsand builds loyalty
We recruit support agents, CX leads and customer service specialists evaluated with AI for companies in the Yucatan Peninsula.
Challenges we understand
Support agents that escalate instead of resolving
Difficulty measuring empathy and communication skills pre-hire
High turnover in customer-facing roles
Profiles that do not adapt to high-volume pressure
Lack of bilingual profiles for support in English
Agencies that screen for keywords, not actual service skills
How we help
Empathy and resolution assessment
We simulate real support scenarios to evaluate how candidates handle difficult customers and complaints.
Bilingual evaluation
Full English-language assessment for BPO or international support roles.
Pressure and volume fit
We evaluate resilience and multitasking in high-demand environments.
Fast delivery for operational roles
Evaluated candidates within 48-72 hours for urgent openings.
120+
CX placements
48hrs
First evaluated candidate
84%
Retention at 6 months
10+
Companies served
Profiles we recruit
Customer Support Agent CX Lead Customer Success Manager Technical Support Helpdesk Analyst Support Team Lead Chat Agent Quality Analyst Customer Experience Manager Escalation Specialist Onboarding Specialist
Need talent in customer success?
Tell us what you need and we will deliver evaluated candidates within days.